Last Updated: March 17th, 2019
A Special Note for International Visitors to our Site: Our computer systems are currently based in the United States, so your personally identifiable information will be processed by us in the United States, where data protection and privacy regulations may be different than other parts of the world, such as the European Union. If you visit the Site or use the Services as a visitor from outside the United States, you are agreeing to the terms of this Policy and our Terms, and you will have consented to the transfer and processing of all such information in the United States, which may not offer an equivalent level of protection of that in the European Union or certain other countries.
This Policy provides the following information:
1. How We Collect and Use Information
2. How We Share Information
3. How We Protect Your Information
4. Choices About Your Information
5. Compliance with Privacy Laws
6. Children’s Privacy
7. Links to Other Websites and Services
8. How to Contact Us
9. Changes to This Policy
Transparency. We will always be transparent with the methods we use to collect data and describe exactly how we will use it to the benefit and strict direction of our users and their users.
HOW WE COLLECT AND USE INFORMATION
We collect the following types of information:
1. Information about our subscribers
2. Information necessary to fulfill items shipped directly to customers of our subscribers
Information about Subscribers and their Users: We ask for certain information when a user subscribes to our Services with Cash Monkey, creates an account with us, or otherwise corresponds with us online, which may include a name, company name, email address and/or account name and password, phone number, and/or message content. We may also retain information provided by a user if the user sends us a message, posts content to our website or through our Services, or responds to emails or surveys. Once a subscriber begins using the Services, we will keep records of activities related to the Services. We use this information to operate, maintain, and provide to the features and functionality of the Services, to monitor our service offerings and functionality, and to communicate with our users and website visitors.
We may also use this general information we collect from users to periodically send information that we think our registered users might find of interest from Cash Monkey or its affiliates such as new services, special offers, or other important service changes. You always have the option to opt out of our internal marketing communications by contacting us at [firstname.lastname@example.org] or by following the opt-out procedure outlined in such communications. Please note that opting out of receiving these communications will not remove your personal information from our files and we will still contact you as necessary to provide the Services at your request.
Information Collected through Technology: We automatically collect certain types of usage information when visitors view the Site or use the Services. We may send one or more cookies — a small text file containing a string of alphanumeric characters — to your computer that uniquely identifies your browser and lets Cash Monkey help you log in faster and enhance your navigation through the site. A cookie may also convey information to us about how you use the Services (e.g., the pages you view, the links you click and other actions you take on the Services), and allow us to track your usage of the Services over time. We may collect log file information from your browser or mobile device each time you access the Services. Log file information may include anonymous information such as your web request, Internet Protocol (“IP”) address, browser type, information about your mobile device, number of clicks and how you interact with links on the Service, pages viewed, and other such information. We may employ clear gifs (also known as web beacons), which are used to anonymously track the online usage patterns of our Users. In addition, we may also use clear gifs in HTML-based emails sent to our users to track which emails are opened and which links are clicked by recipients. The information allows for more accurate reporting and improvement of the Services. We may also collect analytics data, or use third-party analytics tools, to help us measure traffic and usage trends for the Services. We do not allow third party advertising networks to collect information about the users of our Site or Services.
We use or may use the data collected through cookies, log files, device identifiers, and clear gifs information to: (i) remember information so that a user will not have to re-enter it during subsequent visits; (ii) provide custom, personalized content and information; (iii) to provide and monitor the effectiveness of our Services; (iv) monitor aggregate metrics such as total number of visitors, traffic, and usage on our website and our Services; (v) diagnose or fix technology problems; and (vi) help users efficiently access information after signing in.
Information Collected during Order Fulfillment: We may retain personally identifiable information for a limited period when fulfilling orders shipped directly to customers. This information may include (but is not limited to) Customer Address, Name, and other contact information. We purge this information from our database and logs after 90 days.
HOW WE SHARE INFORMATION
Cash Monkey only shares personal information in a few limited circumstances, described below. We do not rent or sell information for marketing purposes.
• We may share information (including PII) with certain third-party providers whose software or services interface with or otherwise may receive information from, or provide information to, the Services, but only as directed or approved by our users.
• We may share information with those that provide us with technology services (e.g. web hosting and analytics services), but strictly for the purpose of carrying out their work for us.
• We may be required to share information with law enforcement or other third parties when compelled to do so by court order or other legal process, to comply with statutes or regulations, to enforce our Terms of Service, or if we believe in good faith that the disclosure is necessary to protect the rights, property or personal safety of our users.
• In the event of a change of control: If we sell, divest or transfer the business or a portion of our business, we may transfer information, provided that the new provider has agreed to data privacy standards no less stringent than our own. We may also transfer personal information – under the same conditions – in the course of mergers, acquisitions, bankruptcies, dissolutions, reorganizations, liquidations, similar transactions or proceedings involving all or a portion of our business.
HOW WE PROTECT YOUR INFORMATION
We store our data in the United States, and we take reasonable measures to keep data safe and secure.
Storage and Processing: Any information collected through the Service is stored and processed in the United States. If you use our Service outside of the United States, you consent to have your data transferred to the United States.
Keeping Your Information Safe: Cash Monkey maintains industry standard administrative, technical and physical procedures to protect information stored in our servers, which are located in the United States. While no Services provider can guarantee absolute security when communicating over the internet or wireless networks, we are committed to taking steps to help secure any personal information that may be in our possession. Access to information is limited (through user/password credentials and optional two factor authentication) to those employees who require it to perform their job functions. We use industry-standard Secure Socket Layer (SSL) encryption technology to safeguard the account registration process and sign-up information. Other security safeguards include but are not limited to data encryption, firewalls, and physical access controls to building and files.
You are solely responsible for maintaining the secrecy of any password used to log in to the Services, if any, and you should always be mindful and responsible whenever disclosing information online that the information is potentially accessible to the public, and consequently, could be collected and used by others without your consent.
CHOICES ABOUT YOUR INFORMATION
Account Information and Settings: users may update account information and modify Services by signing into the administrator account. users and other website visitors can opt-out of receiving promotional email from us by clicking on the “unsubscribe” feature at the bottom of each email. You cannot unsubscribe from Service-related messaging.
If you have any questions about reviewing or modifying account information, contact us directly at [email@example.com].
Deleting or Disabling Cookies: The Service requires cookies on your browser to work. If you disable cookies, the Service may not work properly.
How Long We Keep User Content: Following termination or deactivation of a user account, Cash Monkey may retain profile information and content for a commercially reasonable time for backup, archival, or audit purposes. We may maintain anonymized or aggregated data, including usage data, for analytics purposes.
If you have any questions about data retention or deletion, please contact [firstname.lastname@example.org].
Cash Monkey does not knowingly collect any information from children under the age of 13. FURTHER, BY USING THE SITE OR THE SERVICES, YOU ARE ATTESTING THAT YOU ARE 18 YEARS OF AGE OR OLDER. Please contact us at [email@example.com] if you believe we have inadvertently collected personal information of a child under 13 without proper parental consents so that we may delete such data as soon as possible.
LINKS TO OTHER WEB SITES AND SERVICES
Please remember that this Policy applies to Services and Cash Monkey website, and not other websites or third party applications that may be linked via our Site or Services, which may have their own privacy policies. You should carefully read the privacy practices of each third party application before agreeing to engage with the application through the Site or the Services. We assume no responsibility or liability for the privacy practices of any vendor or operator of third party sites or applications.
HOW TO CONTACT US
If you have any questions about this Policy, the Site or the Services, please contact us at [firstname.lastname@example.org].
CHANGES TO THIS POLICY
We reserve the right to change this Policy at any time by posting revised Policy on the Site, and we will notify users of such posting via the most recent user email address on file with us. For other Site visitors, so we encourage you to review this web page periodically. The changes will be effective immediately upon notice or posting, and we will update the effective date of this Policy upon such posting. Your use or continued use of the Site or Services following the posting or email notification (as applicable) of any changes to the Policy will be deemed to be your acceptance of the changed Policy.